The Dashboard
The dashboard is the first screen after signing in to the admin, at Admin → Dashboard. It's built to answer one question quickly: is anything wrong right now?
What's on it
Revenue pulse. How you're tracking on sales, so you can compare today against a normal day at a glance.
Today at a glance. Order counts and totals for the current day — the number to check mid-shift.
Recent orders. The latest orders across every channel. Selecting one opens its full detail. For the working queue with filters and status controls, go to Managing Orders.
Alerts. The part to actually pay attention to — see below.
Recommended next moves. Setup steps you haven't finished yet. These fade as you complete them; if you're newly set up, work these alongside the Go-Live Checklist.
Alerts
Alerts flag things that need a human. They aren't decorative — an alert generally means an order is at risk.
The common ones:
- An order didn't reach the kitchen. ForkLine retries automatically, but if it's still stuck it raises a HIGH alert. Check the kitchen display and the printer before assuming the customer's food is being made.
- A receipt didn't print. Usually the printer is offline, out of paper, or pointed at the wrong address. Work Receipt Printer Setup → Troubleshooting.
- A card reader payment is stuck. A payment started but never finished — see Using the Register.
Treat a HIGH alert as "walk over and look." ForkLine can tell you a ticket never printed; it can't tell you whether the cook already has it on screen.
Reading the numbers correctly
A few things about the figures that surprise people:
- Unpaid orders aren't revenue. An order set to pay at pickup is food someone requested, not money you've taken. Revenue figures count charged orders.
- Cancelled orders are excluded, so cancelling doesn't inflate anything.
- Unpaid counter drafts don't count. A ticket rung up at the register but not yet paid isn't a real order until it's paid — it takes no order number and doesn't reach the kitchen. See Using the Register.
- These are order totals, not payouts. They're before processing fees. For money actually landing in your bank, see Payouts & Timelines and your Stripe dashboard.
Switching restaurants
If you have access to more than one location, the restaurant picker in the admin header switches between them. Everything on the dashboard follows the selected restaurant.
Where to go next
- Managing Orders — the full order queue
- Kitchen Display
- Troubleshooting — when an alert doesn't clear
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