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Bundles & Combos

A bundle is a menu item that includes choices from other items — a combo meal, a lunch special, a build-your-own platter. The customer picks, and it's priced and rung up as one item.

Bundle or modifier?

Both let a customer choose, and picking the wrong one makes your menu harder to maintain.

Use a modifier for a variation of one item: size, temperature, extra cheese. See Managing Your Menu.

Use a bundle when the customer is choosing other menu items: a burger combo where they pick any side and any fountain drink.

The test: if the choice is something you also sell on its own, it's a bundle.

Building one

  1. Go to Admin → Menu and create (or open) the item that is the combo — "Burger Combo".
  2. Set its price. This is what the customer pays, regardless of which options they choose.
  3. Add a component for each choice the customer makes — one for "Side", one for "Drink".
  4. For each component, choose which items are offered.
  5. Save.

A component is one decision. A combo with a side and a drink has two components; a family meal with two sides has two side components (or one that allows two picks), so the customer chooses twice.

Pricing

The bundle's own price is what's charged. Child items keep their standalone prices for when they're sold alone, but selling them inside a bundle uses the bundle price — that's the discount that makes a combo worth buying.

If some options should cost more (a premium side, a large drink), price that difference as an upcharge on the option rather than making a second bundle.

What the kitchen sees

Combo selections are recorded as structured data, not folded into a note. Every surface shows exactly what was chosen:

1x Burger Combo
    - Side: Fries
    - Drink: Lemonade

That means the kitchen display, printed chits and receipts, confirmation emails, and one-tap reorder all show the same picks. Modifiers on a chosen child item (extra ice, no salt) nest underneath it.

Validation

Choices are validated when the order is placed. A customer can't submit a combo missing a required pick, or choose something you didn't offer for that component — including by editing the page. What reaches your kitchen is always a combo you actually sell.

Tips

Keep components short. Four sides is a choice; fourteen is a menu inside a menu, and it slows ordering down on both the web and the register.

Mark unavailable options unavailable. If you're out of coleslaw, mark the coleslaw item unavailable and it stops being offered inside every bundle that includes it — no need to edit the bundles.

Name components the way you'd say them — "Pick a side", not "Component 1".

Where to go next

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