ForkLine Docs

An overview of ForkLine's ordering, register, kitchen, and payment tools, and how the pieces fit together.

Sign in, set up your restaurant, and invite your team — the first fifteen minutes with ForkLine.

Everything to confirm before you take your first real order, in the order it matters.

Read your daily numbers, active orders, alerts, and recommended next steps.

Work the order queue: statuses, the four views, filters, reprints, exports, and cancellations.

Set up and run the kitchen screen: lanes, timers, and moving tickets through prep.

Ring up counter and phone orders, take card and cash payments, recall unpaid tickets, and apply discounts.

Run table service: open checks, fire courses, split bills, transfer tables, and close out.

Build categories and items, add modifiers and photos, control availability, and reorder your menu.

Build meal deals where the customer picks a side and a drink, priced as one item.

Connect your Stripe account so you can accept card payments online and at the counter.

What each card payment costs, who gets what, and how fees interact with tips, refunds, and delivery.

When card payments reach your bank account, why the first payout takes longer, and what delays one.

Refund a whole order or individual items, cancel an order, and handle disputes.

Your $49.99 monthly ForkLine subscription, the free trial, payment method, and cancelling.

Run a points program that works the same online and at the counter, and set up redeemable rewards.

Send broadcasts and set up automatic welcome, win-back, and abandoned-cart emails.

See who's ordering, what they've spent, and their full order history.

Connect a Star receipt printer to ForkLine and print your first receipt.

Control what prints on customer receipts and kitchen tickets — fields, size, alignment, and copies.

Connect a cash drawer, open it from the register, and fix the one cable problem that causes most failures.

Set opening hours including split shifts, after-midnight closing, and a separate kitchen cutoff.

Turn ordering on or off, set prep time and advance windows, and control payment requirements.

Offer delivery with couriers dispatched automatically, and set your minimum order.

Invite your team and choose what each person can see and do.

Give each cashier a passcode so every sale is attributed, without giving everyone a full login.

Turn on card tipping, set the percentages customers see, and configure auto-gratuity.

Set your logo and brand colors so your ordering page and admin look like your restaurant.

Review who changed what — prices, discounts, refunds, drawer opens, and register lockouts.

An AI agent that answers your phone, takes orders, and sends them to the same kitchen queue.

Quick answers on pricing, payments, payouts, hardware, staff, and switching to ForkLine.

Fix the most common problems: orders not arriving, receipts not printing, payments failing, and sign-in trouble.