# Delivery Setup

ForkLine offers delivery through **Nash**, a courier network. You don't hire drivers or run your own fleet — a courier is dispatched automatically when an order is ready.

## How it works

1. A customer enters their address at checkout.
2. ForkLine quotes a delivery fee based on distance and courier availability, shown before they pay.
3. They order and pay, delivery fee included.
4. Your kitchen makes it exactly like a pickup order.
5. When you mark it **Ready**, a courier is dispatched.
6. The courier collects and delivers; the order moves through **Dasher assigned** → **Dasher at pickup** → **Picked up** → **Delivered**.

Your kitchen's job is unchanged — make the food, mark it ready.

## Turning it on

1. Go to **Settings → Delivery**.
2. Turn on **Enable delivery**.
3. Set a **minimum order for delivery**.
4. Save.

Confirm your restaurant address under **Settings → Restaurant** is exact — it's the pickup point couriers navigate to. A wrong address means a courier at the wrong door with your food.

## Minimum order

Below your minimum, delivery isn't offered and the customer can still choose pickup.

Set it high enough that delivery is worth the kitchen's time. A single coffee delivered is rarely worth making.

## What delivery costs

**The customer pays the delivery fee**, quoted at checkout based on distance and courier availability. **ForkLine doesn't mark it up.**

The fee is part of the order total, so it's processed like the rest — see [Processing Fees Explained](/processing-fees).

## Tracking

Delivery orders show courier progress in [Managing Orders](/orders), and the customer gets tracking on their order status page. You don't need to relay updates.

## Practical advice

**Mark ready when it's actually ready.** Marking early means a courier waiting in your doorway; marking late means food cooling. Dispatch is triggered by that status.

**Package for travel.** Food that's perfect at your pass and ruined after fifteen minutes in a bag will be blamed on you, not the courier. Test your packaging on a real delivery.

**Watch your delivery radius.** Distant deliveries cost more and arrive worse. If far-away orders generate complaints, raise the minimum.

**Consider whether delivery suits your food at all.** Some dishes travel badly. It's reasonable to offer delivery on part of your menu and mark the rest pickup-only via [item availability](/menu-management).

## Where to go next

- [Ordering Settings](/ordering-settings)
- [Managing Orders](/orders) — delivery statuses
- [Processing Fees Explained](/processing-fees)